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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-family:"Eras Medium ITC",sans-serif;color:#0070C0">Hi Greg. See my answers below. (probably not much help to you. ) --Larry<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-family:"Eras Medium ITC",sans-serif;color:#0070C0"><o:p> </o:p></span></span></p>
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<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:navy">Larry Sweat | I.T.<a name="Text2"></a> Manager | PERSI
<a name="Text6"></a> </span></b></span><span style="mso-bookmark:_MailEndCompose"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:navy"><br>
</span></b></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:navy">607 N 8th | Boise ID 83702</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:8.0pt;font-family:Wingdings;color:navy">(</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:navy">
</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:navy">208.287.928<a name="Text3"></a>0</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-family:"Eras Medium ITC",sans-serif;color:#0070C0"><o:p> </o:p></span></span></p>
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<p class="MsoNormal"><b>From:</b> Agencyitmanagers [mailto:agencyitmanagers-bounces@admws.idaho.gov]
<b>On Behalf Of </b>agencyitmanagers@admws.idaho.gov<br>
<b>Sent:</b> Wednesday, October 4, 2017 1:58 PM<br>
<b>To:</b> IT Managers (agencyitmanagers@admws.idaho.gov) <agencyitmanagers@admws.idaho.gov><br>
<b>Subject:</b> [Agencyitmanagers] IM/Texting Use<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We (Water Resources) are in the process of implementing Jabber along with our Cisco VoIP solution.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’d like to get an idea of how many other agencies are using agency supported/provided IM/Texting of any kind and, if so, what type and any policies you may have in place.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please take a few minutes to answer the following questions:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Has your department/agency implemented IM/texting? If so:<span style="color:#0070C0">
<span style="background:yellow;mso-highlight:yellow">(We have CISCO VoIP and Jabber but have not enabled Jabber for our users.)</span></span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Jabber?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo2">
<![if !supportLists]><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span>i.<span style="font:7.0pt "Times New Roman""> </span></span><![endif]>On-Premises?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo2">
<![if !supportLists]><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span>ii.<span style="font:7.0pt "Times New Roman""> </span></span><![endif]>Hosted by other state agency (OCIO)?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Microsoft?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo2">
<![if !supportLists]><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span>i.<span style="font:7.0pt "Times New Roman""> </span></span><![endif]>On-Premises?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-1.5in;mso-text-indent-alt:-9.0pt;mso-list:l0 level3 lfo2">
<![if !supportLists]><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span>ii.<span style="font:7.0pt "Times New Roman""> </span></span><![endif]>Office 365?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">c.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Other?<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Does your agency have a policy on logging IM/texts?<span style="color:#0070C0">
<span style="background:yellow;mso-highlight:yellow">(We currently have an informal policy that Jabber won’t be used until we finalize an approved written policy that will require messages be logged and logs preserved. We expect to do this and start using it
in the next 12 months)</span></span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Yes<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>No<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Are logs kept of IM/texts? If so, are they:<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Stored and managed centrally on a server?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Stored centrally, individually for each user?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">c.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Stored on each user’s hard drive?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">d.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Other?<span style="color:#0070C0"> To be determined but expect to store and manage on a server.</span><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>In the event of a lawsuit or public records request, do you have a tool to search and preserve any IM/texts meeting the specific search criteria?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Yes<span style="color:#0070C0">. This will be a requirement before we enable it.
</span><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>No<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>How long are logs of IM/texts retained?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Specific time determined by agency<span style="color:#0070C0">.
<span style="background:yellow;mso-highlight:yellow">To be determined.</span></span><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Application default <o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">c.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Forever, until deleted by end-user<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Is your agency federated with other state agencies or external entities?<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Other State Agencies<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Other State Agencies and External Entities<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">c.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">No<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>If you have any policies regarding the use and management of IM/texting, can you please attach copies in your response?<span style="color:#0070C0">
</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your time. I appreciate it!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greg Mathias<o:p></o:p></p>
<p class="MsoNormal">IDWR<o:p></o:p></p>
<p class="MsoNormal">208-287-4888<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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