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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please see Louisiana’s response below, thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Janelle Haynsworth, CCP
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Compensation Program Manager<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Louisiana State Civil Service<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">225.342.8266<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="mailto:janelle.haynsworth@la.gov"><span style="color:#1F497D">janelle.haynsworth@la.gov</span></a></span><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-indent:3.7pt"><a href="http://www.civilservice.louisiana.gov/"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="36" style="width:.3958in;height:.375in" id="_x0000_i1037" src="cid:image008.png@01D6A2D8.AD32C6B0" alt="cid:image001.png@01D3C5B9.95C56680"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">
</span><a href="https://www.facebook.com/LAStateCivilService"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="_x0000_i1036" src="cid:image009.png@01D6A2D8.AD32C6B0" alt="cid:image002.png@01D3C5B9.95C56680"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://twitter.com/LA_SCS"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="_x0000_i1035" src="cid:image010.png@01D6A2D8.AD32C6B0" alt="cid:image003.png@01D3C5B9.95C56680"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://www.linkedin.com/company/27236696/"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="_x0000_i1034" src="cid:image011.png@01D6A2D8.AD32C6B0" alt="cid:image004.png@01D3C5B9.95C56680"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://www.youtube.com/user/LAStateCivilService"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="_x0000_i1033" src="cid:image012.png@01D6A2D8.AD32C6B0" alt="cid:image005.png@01D3C5B9.95C56680"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://www.instagram.com/lastatecivilservice/"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="_x0000_i1032" src="cid:image013.png@01D6A2D8.AD32C6B0" alt="cid:image006.png@01D3C5B9.95C56680"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Nicole Tucker (Civil Service) <Nicole.Tucker@La.Gov>
<br>
<b>Sent:</b> Thursday, October 15, 2020 9:22 AM<br>
<b>To:</b> brandy.malatesta@state.co.us<br>
<b>Cc:</b> Janelle Haynsworth <Janelle.Haynsworth@LA.GOV>; Ashton Brown (DSCS) <Ashton.Brown@LA.GOV><br>
<b>Subject:</b> RE: [NCASG] Survey on Health Facilities Compliance Surveyor<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good Morning!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes, LDH does have this function within their department. This function resides in the Office of the Secretary/Health Standards Section (HSS). HSS is Louisiana’s
State Survey Agency. This group is responsible for the licensing, certification, recertification and processing of complaint investigations of all health care facilities and providers that participate in Medicaid or Medicare programs as providers/suppliers
of services as well as those agencies receiving private payment for health services. One of the main functions of HSS resides in the surveying aspect. The overall responsibility of survey staff is to ensure regulatory compliance by licensed healthcare entities
to determine if they are adhering to all established healthcare laws and regulations. Trained and experienced registered nurses are required to ensure these measures are being met to monitor the safe delivery of these services. The “surveyors” within HSS are
in the Medical Certification Program Specialist 1/2 job titles. While the minimum qualifications for these job titles do not require the employee to be a RN, the Director of this section has always required applicants and employees to be a RN with 3-5 years
of clinical experience. The expertise and knowledge of standards of care and practice provided by a RN are essential to determine the appropriate delivery of services by the licensed providers. When recruiting for RNS, their specific clinical background is
extremely significant in direct relationship to the programs and purview of HSS.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">RECRUITING<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">HSS has always expressed their struggles and difficulties in recruiting surveyors because they are essentially competing with the hospitals because of salary
and bonuses. They have succeeded in the past by recruiting those RNs they may be working with at the healthcare facilities they are surveying. The RNs know what the surveyors do and apply when a position is available at HSS.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">SALARY<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Currently, the salary for these positions is Medical Certification Specialist 1 (</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">$49,691
- $93,787</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">) and Medical Certification Specialist 2 (</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> $53,165 - $100,360</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">).
When I look at the data for their hiring practices of these individuals it looks like they are hiring at the minimum, mainly for the Medical Certification Specialist 1. They have hired a few under SCS Rule 6.5(g) (Extraordinary Qualifications) but not many.
There are quite a few rehires or transfers from other state agencies also. The rehires and transfers are mainly individuals who were in the RN job series. The pay level for the Med Cert Spec 1 is a MS 518 which is higher than the cap of the RN CPG which is
the RN 3 (MS 517). It looks like those that are within state government already as a RN are looking into these jobs so that is another way they are receiving applicants and recruiting/retaining individuals.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">TRAINING<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">There is very specific training that is mandated by CMS for the personnel within this section but I’m not sure of the timeframe. I do know that there are four
divisions within HSS and those within the Long-term Care Unit have additional training they must complete that takes longer than other divisions. If you want more information on this I have some and have a contact if they want specific timeframes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">TRAVEL<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">HSS employs over 200 employees, 150+ of which are assigned strictly to field operations to conduct and administer surveys. Field Operations is split into six
field offices that cover nine regions. In regards to the question below regarding travel, the surveyors work within their assigned field office and they only survey those healthcare facilities and providers within their region. Essentially they are not traveling
and if they are it’s not far since it’s within their region. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please see below for specific answers to your questions, although I think I answered majority of them above. Let me know if you need more information than I’ve
given. I’m pretty familiar with HSS and know the staff fairly well so I can get additional answers if needed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;text-indent:-27.0pt;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">Do you have a similar position? If so, please list. If you have a similar position but it does not have to be an RN please include that as well.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;line-height:105%">
<a href="https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=163910"><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif">Medical Certification Specialist 1</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">
and </span><a href="https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=163920"><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif">Medical Certification Specialist 2</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;text-indent:-27.0pt;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">Does the position travel?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;line-height:105%">
<span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">No<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">If so, how much per week do they travel?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;line-height:105%">
<span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">N/A<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;text-indent:-27.0pt;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">Does the position have a designated territory within the state?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;line-height:105%">
<span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">Yes, HSS is divided into four different programs, one of which is field operations where the surveyors resides. There are six field offices with surveyors within
each field office. The surveyors are assigned their healthcare facilities and/or providers to survey that are within their region.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;text-indent:-27.0pt;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">Does the position work with other positions using a rotation schedule or something similar?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;line-height:105%">
<span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">No</span><o:p></o:p></p>
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<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">Do you provide some sort of stipend or premium pay for the position?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;line-height:105%">
<span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">No<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">What best practices can you share that you use to retain individuals in this position?<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">8.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">What best practices can you share that you use to recruit individuals for this position?<o:p></o:p></span></p>
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<p class="MsoListParagraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:45.0pt;text-indent:-27.0pt;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:#263238"><span style="mso-list:Ignore">9.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#263238">Where have you had the most success recruiting from?<o:p></o:p></span></p>
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<span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">They have succeeded in the past by recruiting those RNs they may be working with at the healthcare facilities they are surveying. The RNs know what the surveyors
do and apply when a position is available at HSS.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif">10. Our RN's come into the position with a degree and two years of professional health care experience, then they have other requirements to learn
the regulations. This usually requires 6-9 months before they can conduct a survey independently. How do your incumbents prepare for the position?</span><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">These positions are filled by a RN with 3-5 years of clinical expertise. I do not have specifics
on the timeframe it takes to train these individuals before they are independent enough to conduct the survey but I can certainly get that information from the Director.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif">11. If possible, please provide your class description, minimum qualifications, and pay information for this series please?</span><o:p></o:p></p>
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<a href="https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=163910"><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif">Medical Certification Specialist 1</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">
(</span><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:black">$49,691 - $93,787</span><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">)<o:p></o:p></span></p>
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<a href="https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=163920"><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif">Medical Certification Specialist 2</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">(</span><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:black"> $53,165
- $100,360</span><span style="font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D">)<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Nicole Tucker, MBA, CCP<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Chief Operating Officer
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Louisiana State Civil Service<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">225.342.8264<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:3.7pt"><a href="mailto:lindsay.ruiz@la.gov"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#0563C1">nicole.tucker@la.gov</span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-indent:3.7pt"><a href="http://www.civilservice.louisiana.gov/"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="36" style="width:.3958in;height:.375in" id="Picture_x0020_1" src="cid:image001.png@01D6A2C9.767E8E60" alt="cid:image001.png@01D52804.A10D20B0"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">
</span><a href="https://www.facebook.com/LAStateCivilService"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="Picture_x0020_2" src="cid:image002.png@01D6A2C9.767E8E60" alt="cid:image002.png@01D52804.A10D20B0"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://twitter.com/LA_SCS"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="Picture_x0020_3" src="cid:image003.png@01D6A2C9.767E8E60" alt="cid:image003.png@01D52804.A10D20B0"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://www.linkedin.com/company/27236696/"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="Picture_x0020_4" src="cid:image004.png@01D6A2C9.767E8E60" alt="cid:image004.png@01D52804.A10D20B0"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://www.youtube.com/user/LAStateCivilService"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="Picture_x0020_5" src="cid:image005.png@01D6A2C9.767E8E60" alt="cid:image005.png@01D52804.A10D20B0"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> </span><a href="https://www.instagram.com/lastatecivilservice/"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="38" height="38" style="width:.3958in;height:.3958in" id="Picture_x0020_6" src="cid:image006.png@01D6A2C9.767E8E60" alt="cid:image006.png@01D52804.A10D20B0"></span></a><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Janelle Haynsworth <</span><a href="mailto:Janelle.Haynsworth@LA.GOV"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Janelle.Haynsworth@LA.GOV</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>
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<b>Sent:</b> Wednesday, October 14, 2020 4:34 PM<br>
<b>To:</b> Ashton Brown (DSCS) <</span><a href="mailto:Ashton.Brown@LA.GOV"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ashton.Brown@LA.GOV</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>; Nicole Tucker (Civil
Service) <</span><a href="mailto:Nicole.Tucker@La.Gov"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Nicole.Tucker@La.Gov</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> FW: [NCASG] Survey on Health Facilities Compliance Surveyor<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi – I need help with Brandy’s question below. Are you aware of a similar function in the facilities? I am thinking maybe the
</span><a href="https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=146740"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">RN-Program Coordinator</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">,
but this job covers a few more aspects than their match, I think, and it doesn’t mention federal compliance.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Malatesta - DPA, Brandy <</span><a href="mailto:brandy.malatesta@state.co.us"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">brandy.malatesta@state.co.us</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">>
<br>
<b>Sent:</b> Wednesday, October 14, 2020 4:26 PM<br>
<b>To:</b> </span><a href="mailto:dhr_ncasg_survey_list@admws.idaho.gov"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">dhr_ncasg_survey_list@admws.idaho.gov</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">; Terry
Pickett - DPA <</span><a href="mailto:terry.pickett@state.co.us"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">terry.pickett@state.co.us</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Subject:</b> [NCASG] Survey on Health Facilities Compliance Surveyor<o:p></o:p></span></p>
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<strong><span style="font-family:"Calibri",sans-serif;color:#E00000">EXTERNAL EMAIL:</span></strong><span style="font-family:"Calibri",sans-serif;color:#E00000"> Please do not click on links or attachments unless you know the content is safe.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">Good afternoon!</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">I apologize for the length but we are gathering some information on a difficult to retain position, Health Facilities Compliance Surveyor.
The current classification for these duties is </span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__drive.google.com_file_d_0B4enHpLSVk4eZHJHQUdJblU4U1E_view&d=DwMFaQ&c=xlPCXuHzMdaH2Flc1sgyicYpGQbQbU9KDEmgNF3_wI0&r=SEzFqN_i7ITCHrshYd17-7xiSWyRIDXIvtD5tP7SsBA&m=lIDUEX0x0HXa26H0TldlHyyWwQ2f8zMAJxtWNCeP4pE&s=yLcNonKsnZBkwQ0RZEJ25-zXwszvAIztQBmfTzFSPaU&e="><span style="font-family:"Arial",sans-serif">Health
Prof</span><span style="font-family:"Arial",sans-serif;color:#1F497D">a</span><span style="font-family:"Arial",sans-serif">essional</span></a><span style="font-family:"Arial",sans-serif;color:#263238">.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">The
</span><span style="font-family:"Arial",sans-serif">Surveyors conduct resident-centered, outcome-oriented inspections of health care facilities or providers to ensure compliance with applicable federal and state statutes and regulations as well as professional
standards of various health care disciplines. Current<span style="color:#263238"> guidelines state a registered nurse must complete the survey.</span></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">1. Do you have a similar position? If so, please list. If you have a similar position but it does not have to be an RN please
include that as well.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">2. Does the position travel?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">3. If so, how much per week do they travel?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">4. Does the position have a designated territory within the state?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">5. Does the position work with other positions using a rotation schedule or something similar?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">6. Do you provide some sort of stipend or premium pay for the position?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">8. What best practices can you share that you use to retain individuals in this position?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">9. What best practices can you share that you use to recruit individuals for this position?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">10. Where have you had the most success recruiting from?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#263238">11. </span><span style="font-family:"Arial",sans-serif">Our RN's come into the position with a degree and two years of professional
health care experience, then they have other requirements to learn the regulations. This usually requires 6-9 months before they can conduct a survey independently. How do your incumbents prepare for the position?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif">12. If possible, please provide your class description, minimum qualifications, and pay information for this series please?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif">If we could have any responses by
<b>October 30</b> it would be great. We really appreciate your time and any information you can provide. Thanks so much!</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#444444">Brandy B. Malatesta, MPA, CCP, SHRM-CP</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#444444">Senior Manager, Compensation<br>
</span></b><span style="border:solid windowtext 1.0pt;padding:0in"><img border="0" width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_7" src="cid:image007.jpg@01D6A2C9.767E8E60" alt="Image removed by sender."></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#444444">P </span><span style="color:#500050">303.866.5383</span><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#444444"> | C </span><span style="color:#500050">303.919.0507<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#444444">1525 Sherman Street, Denver, CO 80203<br>
</span><a href="mailto:brandy.malatesta@state.co.us" target="_blank"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#1155CC">brandy.malatesta@state.co.us</span></a><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#444444">
| </span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.colorado.gov_dhr&d=DwMFaQ&c=xlPCXuHzMdaH2Flc1sgyicYpGQbQbU9KDEmgNF3_wI0&r=SEzFqN_i7ITCHrshYd17-7xiSWyRIDXIvtD5tP7SsBA&m=lIDUEX0x0HXa26H0TldlHyyWwQ2f8zMAJxtWNCeP4pE&s=xCL0UC7TthU3BCRtAO-klrjaUjf_-djq1-Y0FivIO8k&e=" target="_blank"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:#1155CC">www.colorado.gov/dhr</span></a><span style="font-family:"Trebuchet MS",sans-serif;color:#525252"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><i>DPA core values: Service | Teamwork | Integrity | Responsiveness | Transparency</i></b><o:p></o:p></p>
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