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<p class="MsoNormal">See responses below for North Dakota.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:#00A0DD">Lynn Hart,
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#00A0DD">SPHR, SHRM-SCP, CCP, CEBS</span><span style="font-size:13.0pt;font-family:"Arial",sans-serif;color:#00A0DD"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Compensation Manager<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">701.328.4739
<span style="color:#D34727">•</span><span style="color:black"> </span><u><span style="color:blue"><a href="mailto:lyhart@nd.gov"><span style="color:blue">lyhart@nd.gov</span></a></span></u><span style="color:black">
</span> <span style="color:#D34727">•</span><span style="color:black"> </span>
<u><span style="color:blue"><a href="http://www.nd.gov/omb"><span style="color:blue">www.nd.gov/omb</span></a>
</span></u><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><img border="0" width="277" height="72" style="width:2.8819in;height:.75in" id="Picture_x0020_1" src="cid:image001.png@01D6E840.F1555260"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Parker, Terri (OFM) <terri.parker@ofm.wa.gov> <br>
<b>Sent:</b> Tuesday, December 22, 2020 7:11 PM<br>
<b>To:</b> NCASG (dhr_ncasg_survey_list@admws.idaho.gov) <dhr_ncasg_survey_list@admws.idaho.gov><br>
<b>Cc:</b> Hogenson, Angie (OFM) <Angie.Hogenson@OFM.WA.GOV><br>
<b>Subject:</b> [NCASG] Cloud Technology Impacts on the IT Workforce<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p align="center" style="text-align:center;background:yellow;border:none;padding:0in">
<strong><span style="font-family:"Calibri",sans-serif;color:black;background:yellow">***** CAUTION:</span></strong><span style="color:black;background:yellow"> This email originated from an outside source. Do not click links or open attachments unless you know
they are safe. *****</span><o:p></o:p></p>
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<p class="MsoNormal">Hi all, this request is sent on behalf of Washington’s HR Analytics and Initiatives Manager, Angie Hogenson. Let us know if you have questions. Thanks in advance for your time and assistance! We would appreciate your response by
<b>January 11, 2021</b>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Like other states, Washington has begun to move systems/applications to the cloud. We would like to know what other states have experienced as we try to gauge how movement to the new technology will impact the existing IT workforce. Please
answer the following questions to the best of your ability—any information you can provide will be helpful.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Is management of your IT workforce centralized or decentralized?
<span style="color:red">Centralized</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Is your IT workforce represented (unionized), non-represented (non-unionized) or both?
<span style="color:red">Non-represented</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Is your IT workforce classified, at-will or both? <span style="color:red">
Both (most regular/non-temporary employees are classified)</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Has your state begun moving to the cloud? If so, approximately how far along are you? 100%, 50%, etc.
<span style="color:red">Yes. 30%</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>What job classification changes have been made because of movement to the cloud? For example, revised, established or abolished IT job classes?
<span style="color:red">None have been made due to movement to the cloud but we have revised working title for various positions.</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Have you made compensation changes for the IT workforce because of movement to the cloud? For example, new salary schedules, additional compensation for higher-level duties, recruitment and or recruitment incentives, other premium pays,
other? <span style="color:red">We have not made changes to compensation due to cloud, yet. However it is becoming clear that market indications may require us to do so.</span><span style="color:#9DC3E6">
</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Were there changes in the number of IT workers needed because of movement to the cloud? –
<span style="color:red">No changes to employee capacity however we are very focused on hiring cloud skillsets and building cloud knowledge.</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.75in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Increases – If you hired more IT staff, what IT skill sets did you need to recruit for to fill positions?<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.75in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Decreases – If you needed less IT staff, was this achieved through attrition, layoffs, reduction in force, other?<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">8.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Did you identify skills or knowledge gaps in the existing IT workforce because of movement to the cloud? If so, what were the gaps?
<span style="color:red">The cloud required different skillsets and we have put a strong focus on growing and attracting those capabilities.
</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">9.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Did your state need to initiate new training programs to upscale the skill sets of the IT workforce because of movement to the cloud? If so, what trainings were provided?
<span style="color:red">Yes – we are extremely focused on building cloud training and have diverted our training dollars accordingly.
</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">10.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Do you have lessons learned from your state's move to the cloud?
<span style="color:red">We have learned a great deal and continue to learn. Although not formally documented we have a great many lessons learned.</span><o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.75in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>What worked well?<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.75in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level2 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>What didn’t work?<o:p></o:p></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto">
<o:p> </o:p></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="mso-list:Ignore">11.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Do you have any guidance or other documents related to this topic that you would be willing to share?
<span style="color:red">The cloud requires a distinct evolution of skillsets and it is imperative that those skillsets exist if you are going to be successful in fully leveraging cloud technologies. Cloud technologies are most certainly the future and failing
to build the requisite skillsets will create a significant deficit for those that fail to response appropriately.</span><o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="color:#1F4E79">Angie Hogenson </span></b><i><span style="color:#1F4E79">(she/her/hers)<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="color:#1F4E79">HR Analytics & Initiatives Manager
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79">Terri Parker </span></b><i><span style="color:#1F497D">(she/her/hers)<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="color:#1F4E79">Compensation Policy & Planning Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">OFM/ State Human Resources<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cell 360-515-6299<o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:terri.parker@ofm.wa.gov">terri.parker@ofm.wa.gov</a><span style="color:#1F497D"> |
</span><a href="mailto:labor.relations@ofm.wa.gov">labor.relations@ofm.wa.gov</a><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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