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See the answers from West Virginia below.</div>
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<b><span style="margin:0px; color:rgb(64,64,64)">Dori B. McDonough, M.S.</span></b></p>
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<span style="margin:0px; font-size:10pt; color:rgb(89,89,89)">Human Resources Manager, Acting</span></p>
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<span style="margin:0px; font-size:9pt; color:gray">Classification and Compensation</span></p>
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<span style="margin:15px 0px 0px; z-index:-1895824384; width:74px; height:74px"></span><span style="margin:0px; font-size:9pt; color:gray">WV Division of Personnel</span></p>
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<b><span style="margin:0px; font-size:10pt; color:rgb(64,64,64); background:white">Phone</span></b><span style="margin:0px; font-size:10pt; color:rgb(64,64,64); background:white">:</span><span style="margin:0px; font-size:10pt; color:rgb(31,73,125); background:white"> </span><span style="margin:0px; font-size:10pt; color:rgb(89,89,89); background:white">304.414.0854</span><span style="margin:0px; font-size:10pt; color:rgb(31,73,125)"><br>
</span><b><span style="margin:0px; font-size:10pt; color:rgb(64,64,64); background:white">Address</span></b><span style="margin:0px; font-size:10pt; color:rgb(64,64,64); background:white">:</span><span style="margin:0px; font-size:10pt; color:rgb(31,73,125); background:white"><span style="margin:0px"> </span></span><span style="margin:0px; font-size:10pt; color:rgb(89,89,89); background:white">WV
State Capitol Complex, Building 3, Suite 500</span></p>
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<span style="margin:0px; font-size:10pt; color:rgb(89,89,89); background:white">1900 Kanawha Boulevard, East</span></p>
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<span style="margin:0px; font-size:10pt; color:rgb(89,89,89); background:white">Charleston, WV 25305</span></p>
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<b><span style="margin:0px; font-size:10pt; color:rgb(89,89,89); background:white">Email:<span style="margin:0px"> </span></span></b><u><span style="margin:0px; font-size:10pt; color:rgb(5,99,193); background:white"><a href="mailto:dori.b.mcdonough@wv.gov" target="_blank" rel="noopener noreferrer" style="margin:0px; color:rgb(149,79,114); text-decoration:underline">dori.b.mcdonough@wv.gov</a></span></u><b><span style="margin:0px; font-size:10pt; color:rgb(31,73,125)"></span></b></p>
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<b><span style="margin:0px; font-size:10pt; color:rgb(64,64,64); background:white">Website</span></b><span style="margin:0px; font-size:10pt; color:rgb(64,64,64); background:white">:</span><span style="margin:0px; font-size:10pt; color:rgb(31,73,125); background:white"> </span><span style="margin:0px; font-size:10pt; color:rgb(38,38,38)"><span style="margin: 0px; color: rgb(38, 38, 38); text-decoration: underline; background: white;"><a href="http://www.personnel.wv.gov/ohrd" target="_blank" rel="noopener noreferrer" style="margin:0px; color:rgb(149,79,114); text-decoration:underline">www.personnel.wv.gov</a></span></span></p>
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<b><span style="color:black">From:</span></b><span style="color:black"> Parker, Terri (OFM) <<a href="mailto:terri.parker@ofm.wa.gov">terri.parker@ofm.wa.gov</a>><br>
<b>Sent:</b> Tuesday, December 22, 2020 8:11 PM<br>
<b>To:</b> NCASG (<a href="mailto:dhr_ncasg_survey_list@admws.idaho.gov">dhr_ncasg_survey_list@admws.idaho.gov</a>) <<a href="mailto:dhr_ncasg_survey_list@admws.idaho.gov">dhr_ncasg_survey_list@admws.idaho.gov</a>><br>
<b>Cc:</b> Hogenson, Angie (OFM) <<a href="mailto:Angie.Hogenson@OFM.WA.GOV">Angie.Hogenson@OFM.WA.GOV</a>><br>
<b>Subject:</b> [External] [NCASG] Cloud Technology Impacts on the IT Workforce</span>
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<p style="background:#FBFF00"><span style="color:black">CAUTION: External email. Do not click links or open attachments unless you verify sender.</span></p>
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Hi all, this request is sent on behalf of Washington’s HR Analytics and Initiatives Manager, Angie Hogenson. Let us know if you have questions. Thanks in advance for your time and assistance! We would appreciate your response by
<b>January 11, 2021</b>.</p>
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Like other states, Washington has begun to move systems/applications to the cloud. We would like to know what other states have experienced as we try to gauge how movement to the new technology will impact the existing IT workforce. Please answer the following
questions to the best of your ability—any information you can provide will be helpful.</p>
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1.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Is management of your IT workforce centralized or decentralized? <span style="color:#C55A11">
Decentralized as we have IT staff and management located across the state.</span></p>
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2.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Is your IT workforce represented (unionized), non-represented (non-unionized) or both?
<span style="color:#C55A11">Non-represented</span></p>
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3.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Is your IT workforce classified, at-will or both? <span style="color:#C55A11">
Both</span></p>
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4.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Has your state begun moving to the cloud? If so, approximately how far along are you? 100%, 50%, etc.
<span style="color:#C55A11">Yes, less than 1%</span></p>
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5.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>What job classification changes have been made because of movement to the cloud? For example, revised, established or abolished IT job classes?
<span style="color:#C55A11">We are attempting to hire our first cloud position now as a Programmer Analyst 3 (<a href="https://www.governmentjobs.com/careers/wv/classspecs/29485" id="LPlnk">https://www.governmentjobs.com/careers/wv/classspecs/29485</a>)</span></p>
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6.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Have you made compensation changes for the IT workforce because of movement to the cloud? For example, new salary schedules, additional compensation for higher-level duties, recruitment and or recruitment incentives, other premium pays, other?
<span style="color:#C55A11">Not at this time.</span></p>
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7.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Were there changes in the number of IT workers needed because of movement to the cloud?
<span style="color:#C55A11">At this time we’ve added 1 position but working on possible structural changes.</span></p>
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a.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Increases – If you hired more IT staff, what IT skill sets did you need to recruit for to fill positions?
<span style="color:#C55A11">In the hiring process for a higher level programmer.</span></p>
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b.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Decreases – If you needed less IT staff, was this achieved through attrition, layoffs, reduction in force, other?</p>
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8.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Did you identify skills or knowledge gaps in the existing IT workforce because of movement to the cloud? If so, what were the gaps?
<span style="color:#C55A11">Yes, Cloud based services do not follow the same consumption, allocation, deployment, or management processes in place to support traditional Capital Expense On-premise infrastructure. Each of these are slightly different based on
the available Cloud Provider, requiring unique skills and/or certifications based on current offerings available (Azure, AWS, Google, Private Cloud).</span></p>
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9.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Did your state need to initiate new training programs to upscale the skill sets of the IT workforce because of movement to the cloud? If so, what trainings were provided?
<span style="color:#C55A11">Currently, we are taking advantage of our current cloud vendor’s (Microsoft) training services (Essential Skill Initiative) for initial training.</span></p>
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10.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Do you have lessons learned from your state's move to the cloud?</p>
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a.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>What worked well? <span style="color:#C55A11">Still being explored/defined.</span></p>
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b.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>What didn’t work? <span style="color:#C55A11">Do not think the current PA 3 classification will be a sustainable long term solution, as we gain a better understanding and properly align the new roles and responsibilities supporting State cloud infrastructure
and solutions.</span></p>
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11.<span style="font-size:7.0pt; line-height:105%; font-family:"Times New Roman",serif">
</span>Do you have any guidance or other documents related to this topic that you would be willing to share?
<span style="color:#C55A11">Still being generated.</span></p>
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<b><span style="color:#1F4E79">Angie Hogenson </span></b><i><span style="color:#1F4E79">(she/her/hers)</span></i></p>
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<span style="color:#1F4E79">HR Analytics & Initiatives Manager </span></p>
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<span style="color:#1F4E79"> </span></p>
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<b><span style="color:#1F4E79">Terri Parker </span></b><i><span style="color:#1F497D">(she/her/hers)</span></i></p>
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<span style="color:#1F4E79">Compensation Policy & Planning Analyst</span></p>
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<span style="color:#1F4E79">OFM/ State Human Resources</span></p>
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<span style="color:#1F497D">Cell 360-515-6299</span></p>
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<a href="mailto:terri.parker@ofm.wa.gov"><span style="color:#0563C1">terri.parker@ofm.wa.gov</span></a><span style="color:#1F497D"> |
</span><a href="mailto:labor.relations@ofm.wa.gov"><span style="color:#0563C1">labor.relations@ofm.wa.gov</span></a><span style="color:#1F497D">
</span></p>
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