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<p class="MsoNormal"><span style="color:#1F497D">Dear NCASG partners,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Missouri will like to extend our survey out to 2/25/2021. Really appreciate all the states that had already responded sofar.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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</v:shape><![endif]--><![if !vml]><img width="82" height="99" style="width:.8541in;height:1.0312in" src="cid:image003.png@01D70601.E7131380" align="left" hspace="12" v:shapes="Picture_x0020_2"><![endif]><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Rong
He</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Research Analyst IV</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">OA/Division of Personnel</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Truman Building, Room 430<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Jefferson City, MO 65102<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Phone: (573)751-1648<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> <a href="mailto:Rong.He@oa.mo.gov">
<span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:blue">Rong.He@oa.mo.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D;background:yellow;mso-highlight:yellow">How did we do?
</span><span style="color:#1F497D"><a href="https://surveys.mo.gov/oacares"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#0070C0;background:yellow;mso-highlight:yellow">https://surveys.mo.gov/oacares</span></a></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> He, Rong <br>
<b>Sent:</b> Tuesday, February 09, 2021 9:08 AM<br>
<b>To:</b> 'dhr_ncasg_survey_list@admws.idaho.gov' <dhr_ncasg_survey_list@admws.idaho.gov><br>
<b>Cc:</b> Reynolds, Kim <Kim.Reynolds@oa.mo.gov>; Bell, Brenda <Brenda.Bell@oa.mo.gov>; Kleffner, Shayla <Shayla.Kleffner@oa.mo.gov><br>
<b>Subject:</b> Missouri Survey- Technical Support Survey Job Series<o:p></o:p></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Dear NCASG partners,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal">The State of Missouri implemented a new Classification and Compensation Plan in July of 2020. The new classifications and pay ranges have been in use for several months. We are currently reviewing some of our class specifications and pay
ranges to ensure we are maintaining marketable compensations, and in response to requests of State agencies.<o:p></o:p></p>
<p class="MsoNormal">Currently, we are conducting a review of the class specifications and compensation for our Information Technology Services Division’s Client Engagement Services Section. It has been requested that class specifications be created separating
the Technical Support Call Center Units and Technical Support On-Site/Remote Assistance Units, as well as repositioning the assigned salary ranges on our pay grid.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">It would be appreciated if you could please provide your state’s job title that best matches the attached Job Specification Document. We would appreciate available salary information,
typical qualifications required, and a copy of your class specification:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Attached, please find the
<u>Excel datasheet</u> to complete and return to me at your earliest convenience. If you have any matches, please attach or link to your job descriptions as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">We would appreciate your information by
<span style="color:#1F497D">Friday</span>, <span style="color:#1F497D">February 19</span>.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Rong He</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Research Analyst IV</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">OA/Division of Personnel</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Truman Building, Room 430<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Jefferson City, MO 65102<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black">Phone: (573)751-1648<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:black"><a href="mailto:Rong.He@oa.mo.gov"><span style="color:blue">Rong.He@oa.mo.gov</span></a></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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