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<div class="WordSection1">
<p class="MsoNormal">Hello everyone. <o:p></o:p></p>
<p class="MsoNormal">Here are some materials and links that were mentioned in the recent Luma Support Meetings:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Links:<o:p></o:p></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3">GHR and Biweekly Payroll calendars posted here:
<a href="https://www.sco.idaho.gov/LivePages/biweekly-calendars-2023.aspx">Biweekly Calendars 2023 (idaho.gov)</a><o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level2 lfo3">Also attached as PDF’s<o:p></o:p></li></ul>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3">Link
<a href="https://idahogov.sharepoint.com/sites/DHRCommunicationCenter/SitePages/Luma(1).aspx?csf=1&web=1&e=5KCmTJ">
to DHR SharePoint Site</a> for Expert Users Reference Guide<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><a href="https://idahosco.servicenowservices.com/sp?id=ec_dashboard">Knowledge Base</a> (home for FAQ, QRG’s, support information)<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>QRG’s referenced:</b> (links will take you to the Knowledge Base)<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo6"><a href="https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012167&sys_kb_id=10a6ddea1b2ea5904892113d9c4bcb97&spa=1">HR – Leave Balances</a><o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo6"><a href="https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012165&sys_kb_id=8d6305481be3e5500cceeb9ce54bcbca&spa=1">View Leave Balances For All Staff</a><o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo6"><a href="https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012211&sys_kb_id=a34e12fb1b62a51085b110ad9c4bcb86&spa=1">Historical Timesheet Adjustments
</a> <o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l3 level1 lfo6"><a href="https://idahosco.servicenowservices.com/sp?sys_kb_id=38f66d331b66651085b110ad9c4bcb1f&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=f5f63eda1b2b695085b110ad9c4bcbba">Add
and Update Work Assignment</a> <o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Reach out to Hanna Hall and Jeni Lang if you need to</b>:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo9">Create new locations
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo9">Create or update an Org Unit<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo9">System security issue
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo9">Specific error messages (send screenshot and description to Jeni so she can add to the Errors and Warning document being created)
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you everyone, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="mso-ligatures:none">Jeni Lang</span></b><span style="mso-ligatures:none"> | Business Analyst, Senior
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><img border="0" width="14" height="14" style="width:.1458in;height:.1458in" id="Picture_x0020_18" src="cid:image001.png@01D9A4FA.43997510" alt="Blue Phone Icon"> 208.854.3078 (O)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><img border="0" width="14" height="14" style="width:.1458in;height:.1458in" id="Picture_x0020_19" src="cid:image002.png@01D9A4FA.43997510" alt="Icon
Description automatically generated">
</span><a href="mailto:Jeni.Lang@dhr.idaho.gov"><span style="color:#0563C1;mso-ligatures:none">Jeni.Lang@dhr.idaho.gov</span></a><span style="mso-ligatures:none">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><img border="0" width="14" height="14" style="width:.1458in;height:.1458in" id="Picture_x0020_20" src="cid:image003.png@01D9A4FA.43997510" alt="Icon
Description automatically generated"> </span><a href="https://dhr.idaho.gov/"><span style="color:#0563C1;mso-ligatures:none">www.dhr.idaho.gov</span></a><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><img border="0" width="231" height="34" style="width:2.4062in;height:.3541in" id="Picture_x0020_21" src="cid:image004.jpg@01D9A4FA.43997510" alt="DHR_Color_SMlogo"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="mso-ligatures:none">Connect with us:<o:p></o:p></span></i></p>
<p class="MsoNormal"><a href="https://www.facebook.com/stateofidahoemployment"><span style="color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_22" src="cid:image005.png@01D9A4FA.43997510"></span></a><span style="mso-ligatures:none">
</span><a href="https://www.instagram.com/stateofidahoemployment"><span style="color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_23" src="cid:image006.png@01D9A4FA.43997510"></span></a><span style="mso-ligatures:none"> </span><a href="https://twitter.com/idahodhr"><span style="color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_24" src="cid:image007.png@01D9A4FA.43997510"></span></a><span style="mso-ligatures:none"> </span><a href="https://www.linkedin.com/company/stateofidahoemployment"><span style="color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_25" src="cid:image008.png@01D9A4FA.43997510"></span></a><span style="mso-ligatures:none"> <o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#1F497D;mso-ligatures:none">Providing quality customer service is important to us. If you have any comments or suggestions regarding the service provided to you, please contact Sharon Duncan, HCM Operations
Officer, </span></i><a href="mailto:Sharon.Duncan@dhr.idaho.gov"><i><span style="font-size:9.0pt;color:blue;mso-ligatures:none">Sharon.Duncan@dhr.idaho.gov</span></i></a><i><span style="font-size:9.0pt;color:#1F497D;mso-ligatures:none">. Thank you.</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
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