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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Dear Human Resources contacts,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The Luma team is excited to announce that the Time Off Request functionality is now available to use in Luma for both employees and managers. This functionality is similar to the<b>
</b>“leave request” feature in I-TIME, except the Time Off Request function in Luma presents an upgraded experience with enhanced functionality.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The benefits of utilizing the Time Off Request are:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:3.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1">
<b><span style="font-family:"Arial",sans-serif">Increased visibility and transparency</span></b><span style="font-family:"Arial",sans-serif">: both employees and managers have visibility into past, present, and pending time off requests, make it easier to plan
and manage resources effectively<o:p></o:p></span></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:3.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1">
<b><span style="font-family:"Arial",sans-serif">Centralized data management</span></b><span style="font-family:"Arial",sans-serif">: all time off-related data is stored in Luma, eliminating the need to use external systems<o:p></o:p></span></li><li class="MsoListParagraphCxSpLast" style="margin-left:3.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1">
<b><span style="font-family:"Arial",sans-serif">Self-Service Access</span></b><span style="font-family:"Arial",sans-serif">: Employees can independently access their time off balances and requests, reducing administrative tasks for HR and managers<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Please work with your agency leaders to determine whether you’d like to leverage Time Off Request functionality in Luma.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">If your agency would like to use Time Off Requests in Luma, we kindly request your assistance in disseminating this information to all employees within your agency</span></b><span style="font-family:"Arial",sans-serif;color:red">.
</span><span style="font-family:"Arial",sans-serif">To help employees utilize Time Off functionality, we have attached two Quick Reference Guides (QRGs). The first guide is for employees, explaining how they can submit and manage time off requests in Luma.
The second guide is for managers, with instructions on how to approve time off requests submitted by employees in Luma.
<a name="_Hlk141362976">They are also available in the Knowledge Base (must be logged into access):
</a></span><span style="mso-bookmark:_Hlk141362976"></span><a href="https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012199"><span style="mso-bookmark:_Hlk141362976"><span style="font-family:"Arial",sans-serif">Submit a Time Off Request</span></span><span style="mso-bookmark:_Hlk141362976"></span></a><span style="mso-bookmark:_Hlk141362976"><span style="font-family:"Arial",sans-serif">
and </span></span><a href="https://idahosco.servicenowservices.com/sp?id=kb_article_view&sysparm_article=KB0013215"><span style="mso-bookmark:_Hlk141362976"><span style="font-family:"Arial",sans-serif">Approve a Time Off Request</span></span><span style="mso-bookmark:_Hlk141362976"></span></a><span style="mso-bookmark:_Hlk141362976"><span style="font-family:"Arial",sans-serif">.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk141362976"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></span></p>
<span style="mso-bookmark:_Hlk141362976"></span>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We understand that this process may bring about questions from employees and managers. Therefore, a Frequently Asked Questions (FAQ) document that addresses common queries related to time off
request functionality in Luma Workforce Management (WFM) is attached.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">A draft email communication for HROs to share with their agency colleagues is provided in this email as well. Please feel free to customize it to meet your agency’s specific needs.
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">If you decide to forego using this feature in Luma, no additional action is needed at this time.</span></b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">If you have any questions or need additional information, please reach out to Emily Time (<a href="mailto:etime@sco.idaho.gov">etime@sco.idaho.gov</a>).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you, <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Janelle White</b> | Deputy Administrator <o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="14" height="14" style="width:.1458in;height:.1458in" id="Picture_x0020_44" src="cid:image001.png@01D9CF8D.5BBC0F50"> 208.854.3079
<o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="14" height="14" style="width:.1458in;height:.1458in" id="Picture_x0020_43" src="cid:image002.png@01D9CF8D.5BBC0F50"> 208.854.3088<o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="13" height="13" style="width:.1354in;height:.1354in" id="Picture_x0020_42" src="cid:image003.png@01D9CF8D.5BBC0F50">
<a href="mailto:janelle.white@dhr.idaho.gov"><span style="color:#0563C1">janelle.white@dhr.idaho.gov</span></a>
<o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="13" height="13" style="width:.1354in;height:.1354in" id="Picture_x0020_41" src="cid:image004.png@01D9CF8D.5BBC0F50"> <a href="https://dhr.idaho.gov/"><span style="color:#0563C1">www.dhr.idaho.gov</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><img border="0" width="198" height="93" style="width:2.0625in;height:.9687in" id="Picture_x0020_48" src="cid:image005.png@01D9CF8D.5BBC0F50"></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><i>Connect with us:<o:p></o:p></i></p>
<p class="MsoNormal"><a href="https://www.facebook.com/stateofidahoemployment"><span style="color:windowtext;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_39" src="cid:image006.png@01D9CF8D.5BBC0F50"></span></a><span style="mso-ligatures:none">
</span><a href="https://www.instagram.com/stateofidahoemployment"><span style="color:windowtext;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_38" src="cid:image007.png@01D9CF8D.5BBC0F50"></span></a><span style="mso-ligatures:none"> </span><a href="https://twitter.com/idahodhr"><span style="color:windowtext;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_37" src="cid:image008.png@01D9CF8D.5BBC0F50"></span></a><span style="mso-ligatures:none"> </span><a href="https://www.linkedin.com/company/stateofidahoemployment"><span style="color:windowtext;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_9" src="cid:image009.png@01D9CF8D.5BBC0F50"></span></a><span style="mso-ligatures:none"> <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#1F497D">Providing quality customer service is important to us. If you have any comments or suggestions regarding the service provided to you, please contact Lori Wolff, Administrator, at
<a href="mailto:Lori.Wolff@dhr.idaho.gov"><span style="color:#0563C1">Lori.Wolff@dhr.idaho.gov</span></a>.
<o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
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