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<p class="MsoNormal"><b><span style="color:red">Audience</span></b>: All-DHR/HR, payroll, and fiscal<o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">Action:</span></b><span style="color:red">
</span>Review and communicate with staff as necessary<o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://mailchi.mp/2040e8ec5289/luma-human-capital-management-hcm-weekly-newsletter-12720678?e=e9c58d13d9"><span style="color:black">View
 this email in your browser</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:23.5pt;font-family:"Helvetica",sans-serif;color:black">Luma Human Capital Management (HCM) Weekly Newsletter<o:p></o:p></span></b></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:#476584">Message from the Luma Administrator</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">As we approach the end of this remarkable year, I wanted to express my profound gratitude to each one of you for your incredible commitment,
 unwavering dedication, and tireless efforts throughout our journey with Luma.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><br>
Your contributions have not only been exceptional but have also played a pivotal role in propelling our state forward. Together, we've tackled challenges head-on, overcome hurdles, and embraced change with an inspiring level of determination. Your expertise,
 perseverance, and teamwork have been invaluable in making this transformative journey a success.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><br>
Looking back, I am immensely proud of what we've accomplished. The journey was difficult. While we have achieved a number of successes along the way, we still have improvements to realize. The stage is set for our future to be more agile, efficient, and responsive
 across state business operations.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><br>
As we step into a new year, we will champion a spirit of collaboration and innovation. The foundation we've built with Luma positions us for even greater accomplishments and advancements. I am confident that, together, we will navigate successfully through
 future challenges and achieve remarkable milestones.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><br>
Thank you for your exceptional contributions and unwavering commitment. Your hard work has been, and continues to be, the cornerstone of our success.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><br>
Wishing you all a joyful holiday season and a prosperous New Year ahead!<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:#476584">Spread the Word</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#1D1C1D;background:#F8F8F8">Reminder that MLA (Multilevel Approval Forms) are due Wednesday, December 27th at 3:00 MST.  Kindly ensure that all timesheets are complete
 and authorized by the MLA deadline</span></b><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#1D1C1D;background:#F8F8F8">.</span><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">We have posted the CY2024 calendars in the Knowledge base
<a href="https://idaho.us18.list-manage.com/track/click?u=e687cba6122d8cf5adfe5dd4f&id=804cec67b8&e=e9c58d13d9" target="_blank">
<span style="color:#12C0F8">here</span></a>. On the Service Portal home page select HR & Payroll > HR & Payroll Calendars.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Newly added calendars:<o:p></o:p></span></p>
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<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Biweekly Timesheet/Payroll Calendar: Calendar Year 2024<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Luma GHR Approval Calendar: Calendar Year 2024<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo1"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Donated Leave Calendar: Calendar Year 2024<o:p></o:p></span></li></ul>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Available Training: Online Access to W-2 and 1095-C Forms</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Skip the traditional mail and learn how to authorize electric delivery and view of your W2 and/or 1095-ctax forms.</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">
 This quick, self-paced training is assigned to all employees and can be found in the Development Profile under My Learning and Development.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">New Donated Leave Service Request - Tentative implementation of 12/26/2023</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">A new Donated Leave Service Request form is on the horizon. The new form will feature:<o:p></o:p></span></p>
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<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Specific required fields for donated leave<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">The ability to have quick links that open in a new tab<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Requests will be routed directly to the HCM team for review<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Navigating to the new form is similar to before: first, log into the Service Portal, select HR & Payroll in the top navigation
 bar, then choose Human Capital Management (HCM)<o:p></o:p></span></li></ul>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:#476584">Updates on Open Issues</span></b><b><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">L&D Fix - Enrolling employees without active managers -
</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">If you have had trouble recently enrolling employees in Activities because their manager/supervisor position is vacant – we have good news! A configuration change
 has resolved the issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">If you have been waiting on enrolling staff, please go ahead and enroll them!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">If this fix isn’t working for you, or if you have other questions about L&D please contact:<o:p></o:p></span></p>
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<li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Danielle Stevens,
<a href="mailto:dstevens@sco.idaho.gov"><span style="color:black">dstevens@sco.idaho.gov</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Kate Nihipali,
<a href="mailto:kate.nihipali@dhr.idaho.gov"><span style="color:black">kate.nihipali@dhr.idaho.gov</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif">Amanda Regnier,
<a href="mailto:Amanda.regnier@dhr.idaho.gov"><span style="color:black">Amanda.regnier@dhr.idaho.gov</span></a><o:p></o:p></span></li></ul>
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<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">HB555 Employees</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> - For any employees
 who fall under HB555 (returning retirees that do not contribute to PERSI), their Retirement ID should read NE (Not Eligible). This is a short-term fix until we complete testing.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">If you rehire a retiree, please use the work types Fulltime or PT ins eligible until the new work type is created. The Retirement plan
 ID should be marked as not eligible. Additionally, include a comment indicating that they are a rehired retiree.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">If you have a current employee falling under HB555 and you have questions about how to code them in the system, please send an email
 to:<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="mailto:benefitsadmin@sco.idaho.gov?subject=&body=" target="_blank"><span style="color:black">benefitsadmin@sco.idaho.gov</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Trial Periods</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> - We've identified
 issues related to trial periods and probationary hours, and SCO is currently investigating these matters<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Performance and Goals</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> - Most
 goal weights have been successfully updated. However, we are currently dealing with 17 outstanding errors. To rectify this, we will need to persist with ISD uploads to adjust weights that are less than 100% until the system fix is implemented.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">We're currently addressing issues regarding future goals not populating in appraisals, including Statewide goals failing to appear
 in future goal settings. This week, we are actively troubleshooting these issues.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Additionally, we are evaluating the removal of email notifications sent out when goals are updated.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:#476584">Tips and Tricks</span></b><b><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Favorite a QRG</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> - Do you have
 a favorite QRG that you frequently reference? Don't risk missing an update to that QRG. Just add it to your favorites for quick and easy access whenever you need it!<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Special Incentive Payout and Time Record Approval</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">
 - SCO is currently working on adding the GL string to the Special Incentive Payout. For the time being, please complete the action and submit a ticket directly to SCO to update the GL string. You can use the same form if you wish to pay vacation from a different
 GL when someone is terminated:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Link:</span><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">
</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://idaho.us18.list-manage.com/track/click?u=e687cba6122d8cf5adfe5dd4f&id=9d824ad613&e=e9c58d13d9" target="_blank"><span style="font-size:10.5pt;color:black">https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0013649</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Job > Position > Work Assignment</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">
 - We've noticed updates being made to the work assignment instead of the position where they should be applied. The hierarchy follows job to position to work assignment. However, the work assignment does not communicate back to the position, and similarly,
 the position does not relay information back to the job.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-size:15.0pt;font-family:"Helvetica",sans-serif;color:#476584">Updated Materials</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Micro-Learnings</span></strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://idaho.us18.list-manage.com/track/click?u=e687cba6122d8cf5adfe5dd4f&id=f24c5524c2&e=e9c58d13d9" target="_blank"><span style="color:black">Luma
 Micro-Learning: Transfers</span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://idaho.us18.list-manage.com/track/click?u=e687cba6122d8cf5adfe5dd4f&id=4dc3ff3d4d&e=e9c58d13d9" target="_blank"><span style="color:black">Luma
 Micro-Learning: Funding Updates & Resources</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://idaho.us18.list-manage.com/track/click?u=e687cba6122d8cf5adfe5dd4f&id=a11900fbb6&e=e9c58d13d9" target="_blank"><span style="color:black">Luma
 Micro-Learning: Agency HRO Cognos Training</span></a><o:p></o:p></span></p>
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