[CLBS] Bankruptcy soft wear

Tue Feb 23 18:18:35 MST 2021

Code 42 is one of the main players in the cloud backup arena.  We were looking for a cloud backup system; when we started doing 'paperless,' (which is "less paper," not "no paper") we were reading a lot of Ross Kodner's stuff when he was alive.  So we built a stand-alone server (went from Server 2008 to 2012 to 2019) with mirrored drives, etc., AND a cloud backup.  Looked at most all of the cloud backup systems and ran across "Crashplan.” I heartily recommend them.  They have a system called simply "Code 42" for larger enterprises.  But Crashplan is really simple to use and administer and does everything we need.  It logs in either from the app on the server or through a secure website.  And it's like $20 per month for the whole server, which is well over 600 gigabytes of data.  

What sells me on them more than just buying it, though, is their tech support.  Those people WORK at it!  I had to do some when I was in rehab in 2019 and did it all remotely with their assistance and they did great.  Couple of weeks ago, I started getting errors that I wasn't getting a full backup so put in a request, and the tech guy found three OLD files that had been inadvertently moved in two cases and deleted in one, but I hadn't updated the file selection when I did that.  He sent me a report that I had in my inbox like 7 AM the next day.  Probably the best tech support I've worked with and it's all part of the subscription.   Restoring files (yeah, I've had to do that a couple of times) is a snap.  I heartily recommend this service.

D. Blair Clark
LAW OFFICES OF D. BLAIR CLARK PC
967 E. Parkcenter Blvd., #282
Boise, ID 83706
Phone:  208-475-2050
Fax:  208-475-2055
Cel:  208-863-2505

-----Original Message-----
From: Bart Green <bartgreen at cableone.net> 
Sent: Tuesday, February 23, 2021 4:06 PM
To: dbc dbclarklaw.com <dbc at dbclarklaw.com>
Cc: Laura Burri <lburri at morrowfischer.com>; CLBS <CLBS at admws.idaho.gov>
Subject: Re: [CLBS] Bankruptcy soft wear

Laura and Blair,

I was the one who recommended CINcompass. We have used it for several years and we are pleased with it. It is cloud based. It seems to be fast and free of lag time.  It seems work instantaneously.  My legal assistant agrees with that statement. I can, and my legal assistant can, use it from our respective homes, from the office or I can use it when I'm at my place in Sun Valley. In the early years CINcompass had a few bugs. But whenever an issue arose my legal assistant would call them, and they always answered the phone, and they have been very responsive and got the issue resolved in what I considered to be a timely manner.

On another note, Blair mentioned that he has used Code42 for several years. I don't know what that is, and would be curious to learn more if he were share some additional information about it with the group. But we migrated our client files to the cloud after our server went down in late 2019. I had everything backed, up so data loss was not an issue. But I was weighing whether to buy another server or migrate to the cloud, and decided that cloud based services have been around long enough that I had a reasonably high level of confidence that they would be secure. I also liked the idea of being able to access everything from multiple locations, especially once the pandemic hit and working remotely became more attractive. First I tried Dropbox, and it was a total disaster. I could not recommend Dropbox to anyone. Next, I tried Microsoft's cloud services. I thought that it should seamlessly integrate with Office 365, I was wrong, and it too was a disaster. Neither of those services would accurately upload the client files. They didn't want to upload anything beyond a certain date/age. I have a lot of what I consider valuable intellectual property that I've built up in my forms directory over 32 years of practice. Dropbox was the worst and would deposit client documents into the wrong folders for the wrong clients.  It was a mess to clean up, and then I had to delete it all off of Dropbox. Next, I tried Google's G Suite. I think that they recently changed the name. But Google G Suite worked like a charm where Microsoft and Dropbox did not. Google drive shows up in the file tree as if it were another local hard drive. The service has been very reliable and is reasonably priced. I also looked at Amazon web services "AWS", and it seemed to be too complicated for someone with a small office. I'm sure that it has also sorts of sophisticated services for larger enterprises, but I don't need those. So I passed on AWS after experimenting with it for a short time. Google has been great. I will also note that while Microsoft was one of the major victims of the recent Russian hack wherein the Russians got access to Microsoft's source code, Google was not hacked when all those other large companies were infiltrated. I'm sharing this information in case others are considering migrating to the cloud. It certainly helps reduce the amount of investment that you need to make in your on-site computer hardware. I hope that this is helpful to some of you.

Sincerely,
Bart Green

----- Original Message -----
From: "dbc dbclarklaw.com" <dbc at dbclarklaw.com>
To: "Laura Burri" <lburri at morrowfischer.com>, "CLBS" <CLBS at admws.idaho.gov>
Sent: Sunday, February 21, 2021 4:44:57 PM
Subject: Re: [CLBS] Bankruptcy soft wear

We tried out ALL of them that were referred and ended up with Cincompass.  I forget who referred it but it's a LOT cheaper and looks like it'll work fine.  It's also the least 'buggy.'  

D. Blair Clark
LAW OFFICES OF D. BLAIR CLARK PC
967 E. Parkcenter Blvd., #282
Boise, ID 83706
Phone:  208-475-2050
Fax:  208-475-2055
Cel:  208-863-2505

-----Original Message-----
From: CLBS <clbs-bounces at admws.idaho.gov> On Behalf Of Laura Burri
Sent: Tuesday, January 26, 2021 10:49 AM
To: CLBS at admws.idaho.gov
Subject: [CLBS] Bankruptcy soft wear

Hello - I would like some input from debtor's counsel on what softwear they use. I have used Best Case for many years. However, I just got my renewal and the price just keeps going up.

Does anyone use a different service for preparing bankruptcy schedules? What are your thoughts/recommendations? Thanks.

Laura E. Burri
Attorney at Law
Morrow & Fischer, PLLC
332 N Broadmore Way, Ste 102
Nampa, Idaho 83687
Telephone: (208) 475-2200
Fax: (208) 475-2201
Email: lburri at morrowfischer.com<mailto:lburri at morrowfischer.com>

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