[NCASG] Cloud Technology Impacts on the IT Workforce

[Parker, Terri (OFM)]

Hi all, this request is sent on behalf of Washington's HR Analytics and Initiatives Manager, Angie Hogenson. Let us know if you have questions. Thanks in advance for your time and assistance! We would appreciate your response by January 11, 2021.

Like other states, Washington has begun to move systems/applications to the cloud. We would like to know what other states have experienced as we try to gauge how movement to the new technology will impact the existing IT workforce. Please answer the following questions to the best of your ability-any information you can provide will be helpful.


1.      Is management of your IT workforce centralized or decentralized?



2.      Is your IT workforce represented (unionized), non-represented (non-unionized) or both?



3.      Is your IT workforce classified, at-will or both?



4.      Has your state begun moving to the cloud? If so, approximately how far along are you? 100%, 50%, etc.



5.      What job classification changes have been made because of movement to the cloud? For example, revised, established or abolished IT job classes?



6.      Have you made compensation changes for the IT workforce because of movement to the cloud? For example, new salary schedules, additional compensation for higher-level duties, recruitment and or recruitment incentives, other premium pays, other?



7.      Were there changes in the number of IT workers needed because of movement to the cloud?

a.      Increases - If you hired more IT staff, what IT skill sets did you need to recruit for to fill positions?

b.      Decreases - If you needed less IT staff, was this achieved through attrition, layoffs, reduction in force, other?



8.      Did you identify skills or knowledge gaps in the existing IT workforce because of movement to the cloud? If so, what were the gaps?



9.      Did your state need to initiate new training programs to upscale the skill sets of the IT workforce because of movement to the cloud?  If so, what trainings were provided?



10.   Do you have lessons learned from your state's move to the cloud?

a.      What worked well?

b.      What didn't work?



11.   Do you have any guidance or other documents related to this topic that you would be willing to share?







Angie Hogenson (she/her/hers)
HR Analytics & Initiatives Manager

Terri Parker (she/her/hers)
Compensation Policy & Planning Analyst
OFM/ State Human Resources
Cell 360-515-6299
terri.parker at ofm.wa.gov<mailto:terri.parker at ofm.wa.gov> | labor.relations at ofm.wa.gov<mailto:labor.relations at ofm.wa.gov>

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