[NCASG] Missouri Survey- Technical Support Survey Job Series

[Malatesta - DPA, Brandy]

Good Afternoon!  The State of Colorado has four broad banded IT titles.
The class description is attached.  Please let me know if you have any
questions.  Thanks!

Class Title OCC Group Class Code Class 6 Code Pay Grade Minimum Q2 Range
Midpoint Q3 Q4 Maximum Salary Lid Pay Differential Code
IT TECHNICIAN T T1A1 T1A1XX T01 $ 3,653 $ 4,267 $ 4,881 $ 5,495 $ 6,109 $
17,985 0
IT PROFESSIONAL T T1A2 T1A2XX T02 $ 4,693 $ 5,972 $ 7,252 $ 8,531 $ 9,810 $
17,985 0
IT SUPERVISOR T T1A3 T1A3XX T03 $ 7,135 $ 8,334 $ 9,534 $ 10,733 $ 11,932 $
17,985 0
IT MANAGER T T1A4 T1A4XX T04 $ 8,619 $ 9,714 $ 10,808 $ 11,903 $ 12,997 $
17,985 0


*Brandy B. Malatesta, MPA, CCP, SHRM-CP*

*Senior Manager, Compensation*
P 303.866.5383  |  C 303.919.0507
1525 Sherman Street, Denver, CO 80203
brandy.malatesta at state.co.us  |  dhr.colorado.gov
<https://urldefense.proofpoint.com/v2/url?u=https-3A__dhr.colorado.gov_&d=DwMFaQ&c=sdnEM9SRGFuMt5z5w3AhsPNahmNicq64TgF1JwNR0cs&r=r-1Qto1KbmOT9IuFKjdCBe1cwNsjdWPwQASiVTuh1uU&m=OPL1RHuSgzYdRSeFYoCXT9N8yYevO3TfVARXQsqAwbs&s=09M7SNLAh31w3-4ZHHSjv2UtPgA0FBiyNG7N_vP35Tw&e=>
|  careers.colorado.gov
<https://urldefense.proofpoint.com/v2/url?u=https-3A__careers.colorado.gov_&d=DwMFaQ&c=sdnEM9SRGFuMt5z5w3AhsPNahmNicq64TgF1JwNR0cs&r=r-1Qto1KbmOT9IuFKjdCBe1cwNsjdWPwQASiVTuh1uU&m=OPL1RHuSgzYdRSeFYoCXT9N8yYevO3TfVARXQsqAwbs&s=dRn-jveEDZqpO67GYNM0MguqVYwLkz_EgCU_7y1QF2A&e=>


*Upcoming Time Off:  January 18-25, 2021*

*DPA core values: Service | Teamwork | Integrity | Responsiveness |
Transparency*





On Thu, Feb 18, 2021 at 1:28 PM He, Rong <Rong.He at oa.mo.gov> wrote:

> Dear NCASG partners,
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> Missouri will like to extend our survey out to 2/25/2021. Really
> appreciate all the states that had already responded sofar.
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> Best Regards,
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> Rong He
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> Research Analyst IV
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> OA/Division of Personnel
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> Truman Building, Room 430
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> Jefferson City, MO 65102
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> Phone: (573)751-1648
>
>   Rong.He at oa.mo.gov
>
> How did we do? https://surveys.mo.gov/oacares
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__surveys.mo.gov_oacares&d=DwMFAg&c=sdnEM9SRGFuMt5z5w3AhsPNahmNicq64TgF1JwNR0cs&r=VYLS_Ng8Jdfy4NIYlZDql1W4eqi-x0hmuAYND64FY9k&m=WAOvxlc0enSDCdiUgqAhcjot-LxZr3LWwrCMoYyCSuA&s=944a1cl9lYLnVEEI78MKGuhaevO1myKfT0p9CALGpBM&e=>
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> *From:* He, Rong
> *Sent:* Tuesday, February 09, 2021 9:08 AM
> *To:* 'dhr_ncasg_survey_list at admws.idaho.gov' <
> dhr_ncasg_survey_list at admws.idaho.gov>
> *Cc:* Reynolds, Kim <Kim.Reynolds at oa.mo.gov>; Bell, Brenda <
> Brenda.Bell at oa.mo.gov>; Kleffner, Shayla <Shayla.Kleffner at oa.mo.gov>
> *Subject:* Missouri Survey- Technical Support Survey Job Series
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> Dear NCASG partners,
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> The State of Missouri implemented a new Classification and Compensation
> Plan in July of 2020.  The new classifications and pay ranges have been in
> use for several months. We are currently reviewing some of our class
> specifications and pay ranges to ensure we are maintaining marketable
> compensations, and in response to requests of State agencies.
>
> Currently, we are conducting a review of the class specifications and
> compensation for our Information Technology Services Division’s Client
> Engagement Services Section. It has been requested that class
> specifications be created separating the Technical Support Call Center
> Units and Technical Support On-Site/Remote Assistance Units, as well as
> repositioning the assigned salary ranges on our pay grid.
>
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> It would be appreciated if you could please provide your state’s job title
> that best matches the attached Job Specification Document.  We would
> appreciate available salary information, typical qualifications required,
> and a copy of your class specification:
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> Attached, please find the *Excel datasheet* to complete and return to me
> at your earliest convenience. If you have any matches, please attach or
> link to your job descriptions as well.
>
>
>
> We would appreciate your information by Friday, February 19.
>
>
>
>
>
> Rong He
>
> Research Analyst IV
>
> OA/Division of Personnel
>
> Truman Building, Room 430
>
> Jefferson City, MO 65102
>
> Phone: (573)751-1648
>
> Rong.He at oa.mo.gov
>
>
>
>
>
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