From Cheryl.Dearborn at its.idaho.gov Fri Apr 26 14:22:47 2019 From: Cheryl.Dearborn at its.idaho.gov (Cheryl Dearborn) Date: Fri, 26 Apr 2019 20:22:47 +0000 Subject: [OCIO_CUCM] MAINTENANCE Message-ID: Good afternoon. We are planning maintenance next Tuesday evening that will affect our local phone carrier services. Details below. Maintenance Window: Tuesday April 30th 6:00 pm - 8:00 pm Scope(s) of work: 1. We are moving local phone carrier services to the newly installed higher bandwidth CenturyLink circuit. 2. This will disrupt inbound calling to local DID extensions and outbound local calling during the maintenance window. Outbound long distance and inbound toll-free services will not be impacted during the maintenance window. Affected Services/Agencies: All agencies on the ITS Call Manager phone system. Contact: During Business Hours 208-332-1503 or servicedesk at cio.idaho.gov After hours or emergencies 208-332-1503 [will call the on-call cell phone if option 9 is selected] Cheryl Dearborn Office of the Governor, Information Technology Services IT Manager II 650 W State St RM100 Boise ID 83702 Phone - 208-332-1845 Cell - 208-890-5479 Fax - 208-334-2307 -------------- next part -------------- An HTML attachment was scrubbed... URL: From Cheryl.Dearborn at its.idaho.gov Tue Apr 30 21:07:05 2019 From: Cheryl.Dearborn at its.idaho.gov (Cheryl Dearborn) Date: Wed, 1 May 2019 03:07:05 +0000 Subject: [OCIO_CUCM] MAINTENANCE In-Reply-To: References: Message-ID: All, changes are complete. Test calls in and out are successfully completing on the higher bandwidth circuit. Please report any issues to: Contact: During Business Hours 208-332-1503 or servicedesk at cio.idaho.gov After hours or emergencies 208-332-1503 [will call the on-call cell phone if option 9 is selected] Thank you. From: Cheryl Dearborn Sent: Friday, April 26, 2019 2:23 PM To: ocio_cucm at admws.idaho.gov Cc: Raffi B. Mermerian ; Terry Ford ; Zaine Tarpo Subject: MAINTENANCE Good afternoon. We are planning maintenance next Tuesday evening that will affect our local phone carrier services. Details below. Maintenance Window: Tuesday April 30th 6:00 pm - 8:00 pm Scope(s) of work: 1. We are moving local phone carrier services to the newly installed higher bandwidth CenturyLink circuit. 2. This will disrupt inbound calling to local DID extensions and outbound local calling during the maintenance window. Outbound long distance and inbound toll-free services will not be impacted during the maintenance window. Affected Services/Agencies: All agencies on the ITS Call Manager phone system. Contact: During Business Hours 208-332-1503 or servicedesk at cio.idaho.gov After hours or emergencies 208-332-1503 [will call the on-call cell phone if option 9 is selected] Cheryl Dearborn Office of the Governor, Information Technology Services IT Manager II 650 W State St RM100 Boise ID 83702 Phone - 208-332-1845 Cell - 208-890-5479 Fax - 208-334-2307 -------------- next part -------------- An HTML attachment was scrubbed... URL: