[IDHR] materials and links | Luma Support Meeting 621-6/22

[DHR Staff Contact List]

Hello everyone.
Here are some materials and links that were mentioned in the recent Luma Support Meetings:


Links:

  *   GHR and Biweekly Payroll calendars posted here: ​Biweekly Calendars 2023 (idaho.gov)<https://www.sco.idaho.gov/LivePages/biweekly-calendars-2023.aspx>
     *   Also attached as PDF’s
  *   Link to DHR SharePoint Site<https://idahogov.sharepoint.com/sites/DHRCommunicationCenter/SitePages/Luma(1).aspx?csf=1&web=1&e=5KCmTJ> for Expert Users Reference Guide
  *   Knowledge Base<https://idahosco.servicenowservices.com/sp?id=ec_dashboard> (home for FAQ, QRG’s, support information)

QRG’s referenced: (links will take you to the Knowledge Base)

  *   HR – Leave Balances<https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012167&sys_kb_id=10a6ddea1b2ea5904892113d9c4bcb97&spa=1>
  *   View Leave Balances For All Staff<https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012165&sys_kb_id=8d6305481be3e5500cceeb9ce54bcbca&spa=1>
  *   Historical Timesheet Adjustments <https://idahosco.servicenowservices.com/sp?id=kb_article&sysparm_article=KB0012211&sys_kb_id=a34e12fb1b62a51085b110ad9c4bcb86&spa=1>
  *   Add and Update Work Assignment<https://idahosco.servicenowservices.com/sp?sys_kb_id=38f66d331b66651085b110ad9c4bcb1f&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=f5f63eda1b2b695085b110ad9c4bcbba>

Reach out to Hanna Hall and Jeni Lang if you need to:

  *   Create new locations
  *   Create or update an Org Unit
  *   System security issue
  *   Specific error messages (send screenshot and description to Jeni so she can add to the Errors and Warning document being created)

Thank you everyone,


Jeni Lang | Business Analyst, Senior
[Blue Phone Icon]  208.854.3078 (O)
[Icon  Description automatically generated]  Jeni.Lang at dhr.idaho.gov<mailto:Jeni.Lang at dhr.idaho.gov>
[Icon  Description automatically generated]  www.dhr.idaho.gov<https://dhr.idaho.gov/>

[DHR_Color_SMlogo]

Connect with us:
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Providing quality customer service is important to us. If you have any comments or suggestions regarding the service provided to you, please contact Sharon Duncan, HCM Operations Officer, Sharon.Duncan at dhr.idaho.gov<mailto:Sharon.Duncan at dhr.idaho.gov>. Thank you.

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