[IDHR] Insurance Carrier Update

DHR Staff Contact List idhr at admws.idaho.gov
Tue Jan 23 13:55:16 MST 2024


DHR team,

I am sending this email to you as an employee of DHR for your own personal information. We will share additional guidance to the DHR team on steps we'll take to support our state employees in the transition over to a new carrier.

The state is switching its medical insurance carrier from Blue Cross of Idaho to Regence Blue Shield, effective July 1, 2024. The State's goal during this transition is to offer our employees the same or, in some cases, better health insurance coverage than they previously had.  The only change most of our employees will experience is a new insurance card in July.

Here are some key things to be aware through this transition process:


  *   Open Enrollment Information: All normal Open Enrollment information, such as premiums, new benefit details, and Summaries of Benefits & Coverage (SBCs), will be communicated on our typical Open Enrollment schedule. This ensures that employees have access to comprehensive information to make informed decisions about their health coverage.


  *   No Mass Reenrollment Required: There is no mass re-enrollment required with the medical plan transition. Only those making changes to their medical enrollment or wishing to enroll/reenroll for Flexible Spending Accounts (FSAs) need to act during Open Enrollment.


  *   Benefits Transition: We are diligently reviewing contracts to ensure a smooth transition of as many benefits as possible to the new plan. Additionally, new benefits resulting from the procurement process will be introduced to enhance the overall coverage for our employees.


  *   Medical and Pharmacy Disruption Analysis: Over the coming months, OGI will conduct multiple medical and pharmacy disruption analyses to minimize member impact. This includes direct communication to members who may be directly affected, providing them with the necessary information and support.


  *   Transfer of Prior Authorizations: We are actively working with Regence to transfer all existing Prior Authorizations in place. This proactive step is aimed at minimizing disruptions to member treatments or planned treatments as we transition on July 1.


  *   Dental Coverage: This coverage will remain with Blue Cross of Idaho.


The Office of Group Insurance understands that changes in health insurance carriers can raise questions, and they are committed to providing transparent and timely information. If you have any questions, please feel free to reach out to them at ogi at adm.idaho.gov<mailto:ogi at adm.idaho.gov>. Please keep in mind that they may not have all the answers quite yet, as they are still conducting analyses on the impact of the transition over to the new carrier. However, I am confident that OGI will continue to deliver the same exemplary customer service they always have and will get answers for you as quickly as they can.

Thanks and have a great day!

Janelle White | Administrator
[cid:image001.png at 01DA4E03.A9BAF000]  208.871.2871
[cid:image002.png at 01DA4E03.A9BAF000]  janelle.white at dhr.idaho.gov<mailto:janelle.white at dhr.idaho.gov>
[cid:image003.png at 01DA4E03.A9BAF000]  www.dhr.idaho.gov<https://dhr.idaho.gov/>

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