[OCIO_CUCM] Network Trouble

[Cheryl Dearborn]

All, as you are all likely aware we were having network issues that impacted Call Manager phone services into this morning for multiple sites/agencies.  With a few exceptions services have been restored and phones, voicemail and contact center services should be fully functional now.  If anyone continue to have any telephone trouble please contact us ASAP –

208-332-1502 or
servicedesk at its.idaho.gov<mailto:servicedesk at its.idaho.gov>

We will assist anyone that continues to have any issues.  Thank you.


Cheryl Dearborn
Office of the Governor, Information Technology Services
Telecommunications Manager
650 W State St RM100
Boise ID 83702
Phone - 208-332-1845
Cell - 208-890-5479
Fax - 208-334-2307



From: Cheryl Dearborn
Sent: Monday, June 25, 2018 6:42 PM
To: ocio_cucm at admws.idaho.gov
Subject: Fwd: Network Trouble

All, this issue is impacting service to some of our VOIP customers as well.  We will keep you all posted on the status.

Sent from my iPad

Begin forwarded message:
From: Cheryl.Dearborn at its.idaho.gov<mailto:Cheryl.Dearborn at its.idaho.gov>
Date: June 25, 2018 at 6:26:51 PM MDT
To: "'wanlist at admws. idaho. gov'" <wanlist at admws.idaho.gov<mailto:wanlist at admws.idaho.gov>>
Subject: Network Trouble

All we are currently experiencing core network trouble. This is impacting access to email, internet and VOIP phone services for many agencies. The root of the trouble and an ETR is currently unknown.  Further communication will be sent as soon as we know more.  Thank you.


Sent from my iPad
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