[OCIO_CUCM] ONE WAY AUDIO

[Cheryl Dearborn]

Thank you all for updating us on this issue for your specific offices.  This appears to be primarily an issue for outbound calling including agency interoffice calls. We are working with our Network staff as well as our Cisco Engineering support to isolate and resolve this issue.  We will update everyone shortly.  Thank you.

From: Cheryl Dearborn
Sent: Friday, February 1, 2019 9:36 AM
To: 'ocio_cucm at admws.idaho.gov' <ocio_cucm at admws.idaho.gov>
Cc: Zaine Tarpo <Zaine.Tarpo at its.idaho.gov>; Chris Eaton (Chris.Eaton at tax.idaho.gov) <Chris.Eaton at tax.idaho.gov>; Anthony Banta <Anthony.Banta at tax.idaho.gov>; Raffi B. Mermerian <Raffi.Mermerian at tax.idaho.gov>
Subject: ONE WAY AUDIO

All, we have been getting some intermittent reports of outbound local calls with no audio.  We have reset phones for the agency locations that have reported the issue.  But, please let is know if your office(s) are experiencing any outbound calling audio trouble this morning.  Thank you.

Cheryl Dearborn
Office of the Governor, Information Technology Services
650 W State St RM100
Boise ID 83702
Phone - 208-332-1845
Cell - 208-890-5479
Fax - 208-334-2307

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